Refund Policy
REFUND POLICY
Bridal Retreats:
All deposits for our bridal retreats are non-refundable. Once your booking is confirmed with a deposit, it secures your place and allows us to plan your experience with confidence.
Wedding Coordination Services:
Deposits paid to secure our wedding coordination services are non-refundable. This ensures we can dedicate time, resources, and planning exclusively to your wedding day.
Cancellations:
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If you need to cancel your retreat or wedding coordination services, please notify us by emailing bridalhavenretreat@hotmail.com as soon as possible.
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While deposits are non-refundable, we will do our best to accommodate rescheduling or transferring your booking subject to availability.
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Any payments beyond the deposit may be subject to separate cancellation terms outlined in your service agreement.
Exceptions:
Exceptions to this policy may only be considered at our discretion in exceptional circumstances and must be agreed to in writing.